Send the release details
Include site, reference, opening hours and authorised contact.
Planned trade and purchase collections
Auction and Dealer Vehicle Collection
Collection from auctions, dealers and trade premises with release information arranged in advance.
Buying a vehicle from an auction or dealer often involves fixed collection hours, buyer references and release procedures. AtWheel can arrange planned collection where the customer supplies the full site details, vehicle condition and authority needed for release.
Do not rely solely on the listing description. Confirm whether the vehicle currently starts, drives, rolls and has keys, and ask the seller or site to identify any damage that affects loading.
When this service is useful
- Auction purchases
- Dealer-to-customer delivery
- Dealer and garage transfers
- Trade vehicles bought as seen
- Non-runners and project vehicles with condition details
Avoiding failed collections
Provide the buyer number, stock number, collection reference and authorised name exactly as the site requires. A screenshot of the release instruction can be useful, but sensitive information should only be shared through the agreed channel.
Check collection windows and whether an appointment is required. Waiting charges or a failed collection can arise if a site is closed or the vehicle has not been released.
Confirm keys, documents and loose parts. If items are expected inside the vehicle, list them with the seller before collection.
From first contact to handover
How the job is arranged
Confirm vehicle condition
Ask whether it starts, drives, rolls and has keys.
Agree delivery and handover
Provide the receiving address and person.
Collection is completed
The vehicle and available items are checked at handover where practical.
A fair quote needs the full picture
What can affect the price
- Distance and site access
- Collection appointment or waiting time
- Vehicle running and rolling condition
- Keys, documents and release procedure
- Delivery access and timing
- Trade frequency or coordinated jobs
Important service limits
- AtWheel cannot collect without valid release authority.
- Listing descriptions are not a substitute for current condition information.
- Documents or loose items are only carried where agreed and recorded.
Useful before you call
Auction & Dealer Vehicle Collection questions
These answers are general. The live vehicle, position and access still need to be checked.
What auction information do you need?
The site address, stock or lot number, buyer reference, release authority, opening hours and current vehicle condition.
Can you pay the auction on my behalf?
Payment and ownership arrangements remain between the buyer and seller unless a separate written service has been agreed.
What if the car is not as described?
Contact the seller or auction immediately. Additional loading requirements or a failed release may change the collection.
Can you deliver straight to a garage?
Yes, provided the garage has accepted the booking and will be open for handover.
Related AtWheel services
Other ways we can help
Vehicle Transport
Pre-arranged transport for cars, vans, motorcycles and non-running vehicles.
View detailsNon-Runner Transport
Collection and delivery for non-running cars, projects, repair vehicles and vehicles awaiting diagnosis.
View detailsFleet & Trade Recovery
Recovery and transport support for garages, dealers, fleets and other authorised business customers.
View detailsTell us what has happened
Call for an urgent situation or use the form to send the vehicle, collection, destination and access details.