Accident-Damaged Vehicle Recovery

After a collision, safety and the instructions of the emergency services come first. Once the scene is safe and the vehicle can be lawfully collected, AtWheel can assess how to move it to a repairer, storage address, insurer-approved location or another agreed destination.

Accident recovery requires an honest condition report. A vehicle may appear to roll while a wheel, suspension component or steering part is damaged. Tell us about deployed airbags, fluid leaks, broken glass, bodywork touching a tyre and any wheel that is not sitting normally. Clear photographs help us choose the right loading approach.

When this service is useful

• Cars and light vans released after a road traffic collision
• Vehicles with body, wheel, suspension or steering damage
• Collection from a home, garage, storage facility or safe roadside position
• Onward movement after an insurer or authority has authorised release

Damage information matters

Photograph all four corners, the damaged area and the space around the vehicle if it is safe to do so. Avoid standing in traffic or near leaking fluids simply to obtain pictures.

Confirm whether the vehicle rolls, whether each wheel points normally, whether the steering turns and whether the handbrake or transmission can be released. Do not force a damaged vehicle to move for the sake of making collection easier.

The destination should be agreed before loading. If an insurer, bodyshop or storage site is involved, obtain the correct contact, reference and opening hours.