Account or job instruction
An authorised contact sends the reference, vehicle and route details.
Recovery and transport support for garages, dealers, fleets and other authorised business customers.
Trade customers need reliable information, clear job references and a record of who authorised each movement. AtWheel can support garages, dealers, fleet operators and vehicle-related businesses with recovery and planned transport across Hampshire, subject to account approval and operational capacity.
Each instruction should identify the vehicle, collection contact, destination, condition, cost authority and any purchase-order or account reference. This keeps the job traceable and reduces delays at collection.
Name the authorised person and supply a reference that appears on the invoice or job record. If the driver must obtain a signature, photograph or collection receipt, state that requirement before dispatch.
Describe vehicle condition using operational terms: starts, drives, rolls, steers, keys present, damage, warning lights and access. Avoid vague notes such as 'dead' or 'non-runner' without more detail.
Agree who is responsible for waiting, storage, redelivery or failed access charges before repeat work begins.
An authorised contact sends the reference, vehicle and route details.
Condition, access, timing and equipment are checked.
Required receipts, photographs or signatures are recorded where agreed.
The job is invoiced to the agreed customer and reference.
These answers are general. The live vehicle, position and access still need to be checked.
Business accounts can be considered using verified company, billing and authorised-contact details.
Yes, where the account process has been agreed and the reference is supplied before the job.
Job evidence and handover requirements can be agreed as part of the account workflow.
Repeat work can be reviewed against route, vehicle, account and capacity requirements.
Pre-arranged transport for cars, vans, motorcycles and non-running vehicles.
View detailsRecovery for cars, vans and motorcycles that cannot safely continue under their own power.
View detailsCollection from auctions, dealers and trade premises with release information arranged in advance.
View detailsRecovery enquiries for light vans subject to dimensions, weight, load and access.
View detailsCall for an urgent situation or use the form to send the vehicle, collection, destination and access details.