Structured support for business vehicle movements

Fleet and Motor-Trade Recovery

Recovery and transport support for garages, dealers, fleets and other authorised business customers.

Trade customers need reliable information, clear job references and a record of who authorised each movement. AtWheel can support garages, dealers, fleet operators and vehicle-related businesses with recovery and planned transport across Hampshire, subject to account approval and operational capacity.

Each instruction should identify the vehicle, collection contact, destination, condition, cost authority and any purchase-order or account reference. This keeps the job traceable and reduces delays at collection.

When this service is useful

  • Garage collections and customer vehicle movements
  • Dealer transfers and sold-vehicle delivery
  • Fleet breakdown and defect recovery
  • Auction and trade-stock collection
  • Planned multi-job or repeat transport requirements

Information that keeps trade work controlled

Name the authorised person and supply a reference that appears on the invoice or job record. If the driver must obtain a signature, photograph or collection receipt, state that requirement before dispatch.

Describe vehicle condition using operational terms: starts, drives, rolls, steers, keys present, damage, warning lights and access. Avoid vague notes such as 'dead' or 'non-runner' without more detail.

Agree who is responsible for waiting, storage, redelivery or failed access charges before repeat work begins.

From first contact to handover

How the job is arranged

01

Account or job instruction

An authorised contact sends the reference, vehicle and route details.

02

Operational review

Condition, access, timing and equipment are checked.

03

Collection and evidence

Required receipts, photographs or signatures are recorded where agreed.

04

Invoice and follow-up

The job is invoiced to the agreed customer and reference.

A fair quote needs the full picture

What can affect the price

  • Job volume and route pattern
  • Vehicle types and condition
  • Account terms and administration
  • Waiting, storage or failed access
  • Timed collections and out-of-hours work
  • Evidence and handover requirements

See how AtWheel pricing is assessed

Important service limits

  • Account work is subject to approval, credit terms and authorised contacts.
  • Instructions from unknown or unauthorised people will not be accepted.
  • Trade rates, where agreed, do not remove additional charges caused by undisclosed condition or access.
Useful before you call

Fleet & Trade Recovery questions

These answers are general. The live vehicle, position and access still need to be checked.

Can a garage open an account?

Business accounts can be considered using verified company, billing and authorised-contact details.

Can you use purchase-order numbers?

Yes, where the account process has been agreed and the reference is supplied before the job.

Do you provide collection receipts?

Job evidence and handover requirements can be agreed as part of the account workflow.

Can you handle recurring work?

Repeat work can be reviewed against route, vehicle, account and capacity requirements.

Related AtWheel services

Other ways we can help

Tell us what has happened

Call for an urgent situation or use the form to send the vehicle, collection, destination and access details.

Call AtWheel Send details