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Organise the whole vehicle movement
A vehicle transport job has more than two points on a map. Someone must release the right car, there must be a workable loading position, and a recipient must be ready at delivery. AtWheel brings those details together when quoting a planned movement. Give us the registration, make and model, both addresses and whether the vehicle starts, drives, rolls and steers.
The service can be discussed for private purchases, business collections, moves to workshops and vehicles kept in storage. Explain any deadline and whether the date is flexible. We check the requested timing against vehicle suitability and the handover arrangements before confirming a booking. A submitted enquiry is not by itself an allocated collection slot, so wait for the agreed details before treating the move as arranged.
How the £3 mileage rate works
The charged route begins at PO13 8DG, continues to the collection address and finishes at the delivery address. Each mile of that route is priced at £3. The journey to reach the vehicle is therefore part of the calculation, even when the seller and recipient are close to one another. Supply the actual collection and delivery postcodes so the proposed road route can be assessed.
For an illustration, a checked route with 20 miles to collection and 30 miles from collection to delivery would contain 50 chargeable miles. At £3 per mile, its mileage element would be £150. Those figures illustrate the calculation and are not a quotation for any particular Hampshire journey. Loading requirements, access and any job extras must still be discussed for the vehicle being moved.
The stated mileage arrangement does not automatically add a return leg after delivery. It also does not automatically add the standard recovery call-out. Recovery and planned transport are different services, even though both may involve a vehicle that will not run. The vehicle transport cost guide explains the information that makes a quotation useful.
Start with the quote form
Use the transport quote form to provide the two postcodes and vehicle information. Add the actual site or property address, running condition, keys and access notes. If a function is unknown, say so rather than guessing. We need to understand the vehicle that will be collected, including any change since a seller photographed or last drove it.
A calculation or enquiry is followed by the necessary suitability and availability checks before a collection is confirmed. If an address changes, the mileage needs reviewing. If the car turns out to have a locked wheel or a restricted entrance, the loading assessment also changes. Keeping the job description and quote together helps everyone understand what has been agreed and what still needs confirming.
Private car purchases
Ask the seller where the car physically stands and who will release it. An advert may use the seller's home town while the vehicle is stored at another address. Confirm keys, access and the registration before requesting a collection. If a friend or relative will handle the handover, make sure that person knows the arrangements and is authorised to release the car.
Resolve purchase checks, payment and sale documentation with the seller before release. Vehicle transport is the movement of the car; it does not replace a mechanical inspection or settle a disagreement about its advertised condition. Tell AtWheel when the sale is ready for collection, and explain any deadline without assuming the seller's preferred time has already become a confirmed transport booking.
Dealer, auction and business collections
A business may have separate sales, preparation and vehicle-release teams. Obtain the right collection contact and any reference required. Confirm the car has actually been cleared for release and identify the correct gate or loading area. A customer reception address can be different from the entrance used by transporters, particularly on a larger or controlled site.
Our auction and dealer collection information explains what to gather before booking. Tell us about release windows, appointment requirements and any uncertainty about when the vehicle will be ready. The transport quotation can be discussed while you organise those details, but readiness should be confirmed before relying on a collection appointment.
Non-runners and stored cars
A non-running engine is only one part of the description. With non-runner transport, tell us whether the wheels roll, the steering unlocks and the parking brake releases. Mention missing keys, flat tyres, absent wheels or damaged suspension. Each affects the assessment differently, so “it just needs collecting” leaves out information needed to agree the job.
For a stored car, ask for current information. A vehicle that drove into a garage some time ago may no longer move as it did then. Photographs can show its position, but the person with access should confirm known changes. You do not need to force a brake or attempt unsafe repairs simply to answer a question. Report what is known and what has not been tested.
Vans, classics and unusual vehicles
AtWheel can discuss vans up to 3,500kg, with dimensions, weight and the current load taken into account. Include high roofs, racks, conversions, tail lifts and anything altering the vehicle's shape. A model name alone does not describe the space or loading arrangements a working van needs. Mention additional tools, goods or equipment instead of assuming they are covered by a quote for an empty vehicle.
For low, modified or cherished cars, explain clearance concerns before collection. A driveway gradient or bodywork modification may affect how the car can be approached. The classic car transport page covers useful handling information. We assess the particular vehicle rather than promising one collection method for every car of the same age or model.
Access at both addresses
Describe the route to the vehicle, including gates, barriers, slopes and parked cars. AtWheel can work with 2.1m clearance where restricted access is involved, subject to assessing the entire approach and loading position. That does not establish suitability below 2.1m or make every ramp and turn workable. Give the actual displayed restriction and explain any uncertainty before booking.
At delivery, consider where the vehicle will remain. A garage must be ready to receive a non-runner; a home driveway needs an accessible space that will not obstruct shared access. Agree who takes the keys and provide a reachable contact for the handover. If loading or unloading requires permission from a site operator, settle that arrangement before relying on the proposed address.
Getting ready for collection day
Keep the registration, quote, addresses and agreed contacts together. Confirm that the person releasing the car knows it is being collected and that the recipient expects delivery. If plans change, tell AtWheel promptly. A different destination or a newly discovered fault can affect the route, equipment or price, and should be discussed while the arrangements can still be adjusted.
Our collection preparation guide provides a practical checklist. Remove personal belongings you do not want travelling with the vehicle and identify any agreed accompanying items. Make the keys available through the agreed contact. Preparation should make the handover clear without asking anyone to drive or push an unsafe car into a different position.
If the vehicle has broken down unexpectedly and you need assistance now, use AtWheel recovery and explain the immediate situation. For planned transport, choose the relevant area below or call 07444 400271. AtWheel is part of SteelMarch Group; we will discuss the whole movement, from reaching the vehicle to a delivery the recipient can accept.
Find your transport area
The transport pages below describe collection arrangements across Hampshire. Begin with the area where the car is waiting, then give us the complete delivery address as well. A movement can start in one listed town and finish elsewhere; it does not need both ends to fall within the same local page. If you are arranging delivery into Hampshire from another location, provide that actual starting address so the route and availability can be checked. Each area has a separate recovery page for unexpected breakdowns, allowing you to find the service that matches the situation.