Motorway Recovery in Hampshire

A motorway breakdown needs accurate location information before anything else. The road number, direction of travel, nearest junction, service area, emergency area or marker are more useful than the nearest town. AtWheel can review private recovery from suitable locations across Hampshire once the vehicle and occupants are in a safe and lawfully accessible position.

If a vehicle is stopped in a live lane, there is a collision, somebody is injured or there is immediate danger, call 999. Smart-motorway and high-speed-road incidents may also require National Highways or police control before a private recovery vehicle can enter or load.

When this service is useful

• Breakdowns in service areas or other suitable off-carriageway positions
• Vehicles already moved to a safe recovery point
• Onward recovery from a motorway incident once released by the relevant authority
• M3, M27, M275 and connected major-route enquiries

Location details that prevent delay

State the road number and direction first. For example, 'M27 westbound between junctions 8 and 7' is much clearer than 'near Southampton'. Add any marker-post, emergency-area or service-area information visible at the location.

Tell us whether all occupants are safe, whether the vehicle is fully clear of moving traffic and whether police, National Highways or another recovery operator is already involved. Do not place yourself at risk to inspect damage or retrieve details.

We will also need the usual vehicle condition information: whether it starts, rolls, steers, has keys and has suffered any wheel, suspension or accident damage.