In this article
  1. Confirm that the restoration workshop is ready for the car
  2. Describe the car you have, rather than the car you hope to restore
  3. Report movement restrictions separately from the non-start
  4. Be open about structural and visible condition concerns
  5. Explain how the car can leave its storage position
  6. List loose parts and items intended for the restorer
  7. Identify fragile details and personal priorities
  8. Handle keys and security restrictions before attendance
  9. Prepare a short history for the restoration handover
  10. Agree the repair scope directly with the workshop
  11. Questions worth settling before the first movement
  12. Talk to AtWheel about the car’s first restoration journey

Before the restoration begins, the car has to reach the place where the work will happen. That first movement deserves its own plan. A classic stored in a garage may be complete but unable to start, partly dismantled, or sitting on tyres that have not turned for years. The restoration workshop needs an accurate description, and so do we.

At AtWheel, we assess a proposed vehicle transport job from the car’s present condition, the access and the receiving arrangements. Tell us what is known about your classic and what remains uncertain. You do not need to make it run, refit loose parts or move it onto the road before asking us about collection.

This guide is for owners planning that journey to a restorer, specialist or other agreed destination. It explains the information that helps us assess the movement and organise a useful handover. It does not prescribe a loading method, assess the structure of your car or promise that every restoration project can be accepted without further checks.

Confirm that the restoration workshop is ready for the car

Speak to the workshop about the actual vehicle before arranging transport. Give the make, model and the work you want discussed. Tell it whether the car runs, whether components are missing and whether it has been standing for a long time. A workshop agreeing to discuss a restoration is not necessarily offering immediate space for the vehicle.

Ask it to confirm a receiving window, the correct entrance and the person dealing with the project. If the car needs to arrive before an assessment appointment, agree that directly. We should not turn up with a vehicle that the workshop expected several weeks later or cannot yet accommodate.

Keep the transport date separate from the restoration start date unless the workshop has confirmed they are the same. A car may be received for assessment before any work is authorised. That distinction helps you understand what will happen after delivery and prevents an estimated workshop schedule becoming a transport promise.

Describe the car you have, rather than the car you hope to restore

Give us the registration where available, make, model and any substantial changes from its original configuration. Explain whether it is complete, a rolling shell or a partly assembled project. A sales photograph or a picture taken before dismantling may not show the vehicle that needs collecting now.

Tell us about removed engines, missing wheels, absent body panels or other changes that affect the assembly. If the car is supported on stands or stored in another arrangement, describe that as well. Do not alter the support or refit components loosely simply to present it as a normal complete vehicle.

We need a practical description to assess suitability. We are not valuing the car, confirming its originality or deciding whether the restoration makes financial sense. Those questions should be addressed with the relevant specialist. For the booking, the important point is that everyone understands the condition in which the vehicle will be handed over.

Report movement restrictions separately from the non-start

A classic that does not run may still roll and steer normally. Another may have a wheel that does not move, missing controls or steering that cannot be released. Tell us which situation is known to apply and what you have not been able to establish safely.

Give the history of its last movement where it helps. “It was pushed into this garage five years ago” tells us something useful, but it does not confirm that it can be moved in the same way today. Do not repeat an old description as though it were a current check.

There is no need to force the car to move for our benefit. Avoid improvised towing, lifting or attempts to free components merely to complete a quotation enquiry. Explain the restriction and let the proposed collection be assessed. If more information is needed, we can discuss that before agreeing whether the job is suitable.

Be open about structural and visible condition concerns

If you know about corrosion, damaged panels, loose bodywork or another concern, tell us before collection is booked. Explain what you have observed or what a specialist has reported. Do not describe a car as sound because the visible upper body looks tidy when the rest of its condition has not been assessed.

Safe photographs can help describe the vehicle and its surroundings, but they do not replace a proper assessment of concealed structure. You should not crawl beneath an unsupported vehicle or remove parts to provide pictures for us. State which areas have not been examined and share any relevant professional report through the agreed channel.

We will consider the information when assessing the proposed movement. This article cannot identify suitable attachment points or a handling method for a particular restoration project. Those decisions depend on the actual vehicle and professional assessment, rather than a general assumption about its age or appearance.

Explain how the car can leave its storage position

Describe the route from the car to the accessible entrance, including the surrounding space. Mention a narrow garage door, a sharp turn, a slope, soft ground or a vehicle parked in front. The distance to the public road may be short while the route itself is still a significant part of the job.

If the car is in a barn, workshop or rented unit, identify who controls the entrance and who can authorise its release. Give us the full address and useful access instructions. A rural postcode may cover several entrances, so name the actual building or agreed meeting point without expecting us to search private land.

Do not promise that an obstacle will be removed unless the responsible person has agreed to do it. Tell us what will be clear for the collection and what remains in place. Any preparation involving structures, heavy items or the car itself needs an appropriate arrangement; it should not be assumed within an ordinary transport booking.

List loose parts and items intended for the restorer

A restoration car often comes with boxes of trim, replacement panels, spare wheels or removed components. Make a separate list of those items and ask the workshop what it wants delivered with the vehicle. Its willingness to receive the car does not automatically extend to every spare part you own.

Tell us about the number and approximate size of containers and any large separate assemblies. We need to assess what can be included in the proposed job. A quote based on one vehicle should not become a workshop-clearance request when the driver arrives.

Keep the agreed item descriptions consistent between collection and delivery. A count of boxes can record the handover of containers, but it does not establish the identity, completeness or condition of every component inside. The owner and restorer should agree any detailed parts inventory directly.

Identify fragile details and personal priorities

Tell us about loose trim, unusual accessories or features that need particular consideration. A fragile ornament, damaged roof covering or irreplaceable panel may be important to the handling assessment. Explain the current condition instead of assuming that its significance will be obvious to everyone seeing the car.

If you have specific transport requirements, discuss them before confirming the quotation. Do not assume that a request for a classic car includes a particular vehicle type or protection arrangement without agreement. We will assess the actual request and tell you whether the proposed job is suitable.

Keep personal valuables, family documents and unrelated belongings under your own control where practical. The car may be going to a workshop for a lengthy project, and those items do not necessarily belong with it. Decide what is being handed over and make sure the recipient expects the same items.

Handle keys and security restrictions before attendance

Identify the available keys and whether the normal steering and door locks operate. Tell us if a key is missing, a door cannot be opened normally or an additional security device remains fitted. Those details can affect access to the vehicle and the collection assessment.

If another person is responsible for releasing a lock or opening the building, agree when they will attend. Your authority to move the car does not replace a site keyholder’s access arrangement. We need to know who will actually make the vehicle available during the agreed window.

Do not force or bypass a lock to make the car appear ready. Use an appropriate owner-authorised professional route where a security problem needs resolving. If that work is still pending, explain it to us and keep the collection description current until the normal operation has actually been confirmed.

Prepare a short history for the restoration handover

A concise note can tell the restorer when the car last ran, how long it has been stored and what work has already been attempted. Mention known faults and distinguish your own observations from information supplied by a previous owner. A careful timeline is more useful than a confident theory that has not been checked.

Send the note through the workshop’s agreed channel or keep it with the handover information. Do not rely on the transport driver to repeat a long account of the car’s history from memory. The owner and restorer need a direct route for technical questions and decisions about the work.

Keep photographs and records relevant to the restoration organised, but share only what the workshop needs. AtWheel requires the information relevant to collection and transport. We do not need unrelated financial papers or family records merely because they have been stored with the vehicle.

Agree the repair scope directly with the workshop

Make clear whether you are asking for an initial assessment, a defined repair or a broader restoration proposal. Discuss the workshop’s own quotation and approval process with it. The transport arrangement does not approve dismantling, extra work or a restoration budget on your behalf.

Provide the contact who can authorise decisions after delivery. If several family members have an interest in the car, settle who will speak to the restorer. The receiving business should not be left deciding which of several different instructions represents the owner’s wishes.

Likewise, a collection booking is not a guarantee of when the project will finish. A restorer may need to inspect the car before understanding the work and parts required. Keep your future transport or event plans flexible until the workshop confirms the relevant dates.

Questions worth settling before the first movement

Does it have to run before we can enquire? No. Tell us that it does not run and describe its wheel, steering and access condition. We can assess the proposed non-runner movement without asking you to attempt a restart purely for transport.

Can boxes of spare parts come too? List them before the quote and ask the restorer whether it will receive them. We need to agree what can be included; a vehicle booking does not automatically cover an unspecified quantity of loose components.

What if the workshop postpones the project? Check whether it still accepts delivery on the original date. If not, contact us before collection so the transport arrangements can be reviewed. Do not assume the car can be left outside or with another business.

Talk to AtWheel about the car’s first restoration journey

Call 07444 400271 with the vehicle details, both addresses, its present condition and the workshop’s receiving arrangements. Include access restrictions and separate items you want considered. We will assess the proposed movement and confirm suitability, the quotation and availability before the booking is agreed.

You can also send a transport quote enquiry. Our non-runner transport information explains the importance of condition, and our Hampshire area pages provide local service information. If an important detail is still unknown, leave it clearly marked rather than describing the project as a normal running car.

Let us know if parts are removed, the car is moved to a different building, access changes or the workshop alters its appointment. That keeps the transport plan tied to the vehicle and handover that will actually be presented. The restoration can then begin with the car, the relevant history and the agreed items arriving at a destination that is ready to receive them.

Sources and further reading