Call 999 for immediate danger, injury, fire or a live-lane obstruction.Private recovery can only be arranged when the vehicle is in a suitable and lawfully accessible position.
About this route
The A303 passes Andover and carries long-distance traffic across southern England. Sections vary between dual and single carriageway, and rural junctions can be difficult to describe without direction and landmarks.
How to describe your location
State the direction of travel, nearest signed junction, service area or village, and whether the vehicle is on the main carriageway, a slip road or a lay-by.
When private recovery can be arranged
Do not stand in a live carriageway or cross the road to read a sign. Emergency services should be contacted for immediate danger, collision or obstruction.
What AtWheel will ask about the vehicle
Confirm whether the vehicle starts, rolls, steers and has keys. Mention wheel, tyre, suspension, accident or fluid-leak concerns. If an official operator moves the vehicle, give us the final safe location rather than the original incident point.
Andover is closely connected to the A303 and surrounded by villages, trading estates and rural roads. Recovery work can range from a straightforward town-centre non-start to a vehicle on an isolated route where a map pin is essential.
Basingstoke is served by the M3 and a substantial ring-road network, with business parks, shopping areas, large housing estates and rural villages across the wider borough. The route to a vehicle can differ considerably depending on which side of the town it…
These answers are general. The live vehicle, position and access still need to be checked.
What location details are most useful on the A303?
Give the road number, direction of travel, nearest junction or exit, and any service-area, emergency-area or marker information visible from a safe position.
Can AtWheel collect from a live lane?
No routine private booking should be used for a live-lane emergency. Call 999 and follow the relevant authority’s instructions.
Where can the vehicle be taken?
Common destinations include a garage, home address, dealership or another lawful receiving site that is ready for the vehicle.
What if the vehicle has accident damage?
Describe wheel, suspension, steering, body and fluid-leak concerns and send photographs only when it is safe to do so.