Recovery enquiries for suitable A31 locations through the New Forest and East Hampshire.
The A31 serves two distinct Hampshire corridors: the New Forest and the route through Alton towards Farnham. Location descriptions must therefore include the nearest town, direction and junction rather than only the road number.
In the New Forest, mention the nearest signed town or junction and any lay-by. Around Alton, identify the direction towards Winchester or Farnham and the nearest roundabout or exit.
Forest traffic, animals and limited verges can create additional hazards. Remain in a safe position and avoid encouraging other road users to stop in an unsafe place.
Confirm whether the vehicle starts, rolls, steers and has keys. Mention wheel, tyre, suspension, accident or fluid-leak concerns. If an official operator moves the vehicle, give us the final safe location rather than the original incident point.
The New Forest covers a wide area of towns, villages, heathland and coastal communities. Distances between places described as 'New Forest' can be substantial, and roaming animals, seasonal visitors and narrow roads require patient, accurate route planning.
View detailsAlton is a market town surrounded by villages and rural roads, with the A31 and A339 providing the main connections. A broad postcode or village name may not identify the correct entrance, so location sharing is particularly useful outside town.
View detailsWinchester combines a historic city centre with major national routes and a large rural district. The M3, A34, A31 and A272 bring very different recovery situations, from city parking restrictions to exposed high-speed-road breakdowns.
View detailsThese answers are general. The live vehicle, position and access still need to be checked.
Give the road number, direction of travel, nearest junction or exit, and any service-area, emergency-area or marker information visible from a safe position.
No routine private booking should be used for a live-lane emergency. Call 999 and follow the relevant authority’s instructions.
Common destinations include a garage, home address, dealership or another lawful receiving site that is ready for the vehicle.
Describe wheel, suspension, steering, body and fluid-leak concerns and send photographs only when it is safe to do so.
Private recovery planning for vehicles on suitable motorway and trunk-road locations once the scene is safe.
View detailsRecovery for cars, vans and motorcycles that cannot safely continue under their own power.
View detailsRecovery planning for damaged vehicles once people are safe and the vehicle is released for collection.
View detailsCall with the direction, junction and safe collection position, or send the details online once you are away from immediate danger.