Motorway and major-road recovery

M27 Recovery Across the Solent

Recovery enquiries for suitable M27 locations between the New Forest, Southampton, Fareham and Portsmouth.

Call 999 for immediate danger, injury, fire or a live-lane obstruction.Private recovery can only be arranged when the vehicle is in a suitable and lawfully accessible position.

About this route

The M27 links the New Forest and Southampton with Eastleigh, Fareham, Portsmouth and Havant. Traffic, junction layout and the side of the carriageway can make two nearby locations operationally very different.

How to describe your location

State eastbound or westbound and the nearest numbered junction. If you are in a service area, emergency area or on a slip road, identify it clearly and say whether the vehicle is completely clear of moving traffic.

When private recovery can be arranged

Private recovery can only be arranged when the vehicle is in a suitable and lawful collection position. Incident control, lane closures and police instructions take priority over any booking.

What AtWheel will ask about the vehicle

Confirm whether the vehicle starts, rolls, steers and has keys. Mention wheel, tyre, suspension, accident or fluid-leak concerns. If an official operator moves the vehicle, give us the final safe location rather than the original incident point.

Read official breakdown safety guidance

Connected service areas

Places linked by the M27

Useful before you call

M27 recovery questions

These answers are general. The live vehicle, position and access still need to be checked.

What location details are most useful on the M27?

Give the road number, direction of travel, nearest junction or exit, and any service-area, emergency-area or marker information visible from a safe position.

Can AtWheel collect from a live lane?

No routine private booking should be used for a live-lane emergency. Call 999 and follow the relevant authority’s instructions.

Where can the vehicle be taken?

Common destinations include a garage, home address, dealership or another lawful receiving site that is ready for the vehicle.

What if the vehicle has accident damage?

Describe wheel, suspension, steering, body and fluid-leak concerns and send photographs only when it is safe to do so.

Related AtWheel services

Other ways we can help

Need to arrange recovery from the M27?

Call with the direction, junction and safe collection position, or send the details online once you are away from immediate danger.

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